Privacy Policy

Last updated: December 16, 2025

1. Information We Collect

We collect information you provide directly to us when you create an account, purchase a subscription, or contact customer support. This may include:

  • Contact information, such as your name and email address.
  • Payment information, which is processed by our third-party payment processors. We do not store your credit card details.
  • Device information (e.g., device type, IP address) for service delivery and security purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Process transactions and send you related information, including confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support messages.
  • Monitor and analyze trends, usage, and activities in connection with our Service.

3. Information Sharing

We do not share your personal information with third parties except in the following circumstances:

  • With vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processors).
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Cloud Play TV or others.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

5. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.